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Having problems with freeview box


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Old 7th November 2009, 16:13   #1 (permalink)
 
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Having problems with freeview box
Please can anyone help?

After retune of freeview box on 4th November I am unable to recieve Sky Sports News or Sky News. All it says when I try to get it on is *New Channel...Please Wait*. Well, I have waited for 3 days now and nowt has happened and I've retuned the TV etc 4 times.
Anyone got any ideas what I can try so I can get the channels again?

Thanks very much in advance.
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Old 7th November 2009, 16:16   #2 (permalink)
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Retune it again.
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Old 7th November 2009, 16:16   #3 (permalink)
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By re-tune what exactly do you mean? On mine there's an option to search for channels individually, or for a full "re-installation" where it re-tunes all of the channels. I did a full re-instillation on mine and it was fine. Could just be my individual box being a spastic with multiple useless options however.
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Old 7th November 2009, 16:20   #4 (permalink)
 
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Have done both manual retune and full installation retune twice each.....still nowt!
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Old 7th November 2009, 16:23   #5 (permalink)
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Maybe it's just not meant to be...or there's a guy from Sky outside in the bush with a signal jammer, trying to get you to sign up.
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Old 7th November 2009, 16:24   #6 (permalink)
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If you have access to your ariel, give a little move.
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Old 7th November 2009, 16:24   #7 (permalink)
 
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haha... thats more than likely - we dumped Sky a few months ago because it was shite and very expensive!
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Old 7th November 2009, 16:25   #8 (permalink)
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Originally Posted by Man Utd Mrs View Post
Have done both manual retune and full installation retune twice each.....still nowt!
Make, model, and age?
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Old 7th November 2009, 16:25   #9 (permalink)
 
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If you have access to your ariel, give a little move.
Hmmm ... a very little move? just jiggle it a bit you mean?
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Old 7th November 2009, 16:27   #10 (permalink)
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A jiggle would be too much imo. I'd vouch for a nudge.
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Old 7th November 2009, 16:27   #11 (permalink)
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Any other channels missing? With digital terrestrial TV they normally bunch 4 or 5 on a single transponder or MUX. There could be a problem with the power levels on that MUX on the transmitter, maybe bad weather has moved your aerial?
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Old 7th November 2009, 16:28   #12 (permalink)
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If you have access to your ariel, give a little move.
They are normally on the roof!
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Old 7th November 2009, 16:29   #13 (permalink)
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Actually, this is something shit with digital TV. With analogue, you'd simply get signal degradation causing noise (even bad weather could cause this). With digital, they can disappear totally.
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Old 7th November 2009, 16:29   #14 (permalink)
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Originally Posted by Man Utd Mrs View Post
Hmmm ... a very little move? just jiggle it a bit you mean?
Aye, if its a small handheld one then move it around which im sure you have, but if its a house ariel, maybe just alter it a tad.
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Old 7th November 2009, 16:30   #15 (permalink)
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They are normally on the roof!
aye, was just taking in to account the wee small ones people have.
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Old 7th November 2009, 16:32   #16 (permalink)
 
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Any other channels missing? With digital terrestrial TV they normally bunch 4 or 5 on a single transponder or MUX. There could be a problem with the power levels on that MUX on the transmitter, maybe bad weather has moved your aerial?
"There could be a problem with the power levels on that MUX on the transmitter, "

Is there owt i can do if this is the case, Weastie?
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Old 7th November 2009, 16:38   #17 (permalink)
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New freeview box, Tescos, 15quid.
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Old 7th November 2009, 16:42   #18 (permalink)
 
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I've tried 2 boxes now - one brand new!
Nothing doing.
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Old 7th November 2009, 17:03   #19 (permalink)
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Actually, this is something shit with digital TV. With analogue, you'd simply get signal degradation causing noise (even bad weather could cause this). With digital, they can disappear totally.
Aye, its a pain in the arse. I've had the same problem lately MUM despite retuning three times. Gave it another try last night and everything's fine now. Maybe just persevere for a week or so before messing with your aeriel. It might be worth entering your postcode in this: Freeview | Coverage Checker in case certain channels aren't available in your area at the moment.
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Old 7th November 2009, 17:52   #20 (permalink)
 
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Aye, its a pain in the arse. I've had the same problem lately MUM despite retuning three times. Gave it another try last night and everything's fine now. Maybe just persevere for a week or so before messing with your aeriel. It might be worth entering your postcode in this: Freeview | Coverage Checker in case certain channels aren't available in your area at the moment.
Thanks Pat!
Yep all channels are available in my area but still nowt!
I shall just persevere, as you suggest ,for a short while longer!
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Old 7th November 2009, 18:03   #21 (permalink)
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Have you tried turning it off and on again?
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Old 7th November 2009, 18:51   #22 (permalink)
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Thanks Pat!
Yep all channels are available in my area but still nowt!
I shall just persevere, as you suggest ,for a short while longer!
No problem MUM.
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Old 8th November 2009, 09:32   #23 (permalink)
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haha... thats more than likely - we dumped Sky a few months ago because it was shite and very expensive!
Do you still have the sky boxes?

If so plug the buggers back in again ,better than any freeview box,you still see all the channels,but obviously cant watch them, but you still get all the FTA (free to air ones)
except channel 5.
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