All ticket/travel information thread - 2024-25 edition - Ticket Purchasing FAQ in OP. Please read it and be careful purchasing tickets

Does anyone know how I can check my attendance history this season. I should be able to renew now but not getting the option
 
Mart1974 said:
Does anyone know how I can check my attendance history this season. I should be able to renew now but not getting the option
Click to expand...
Log in, top right hover over your name, and a menu will drop down. Go to Season tickets, click the check box next to your ST and view usage will appear above
 
robinrooney said:
Log in, top right hover over your name, and a menu will drop down. Go to Season tickets, click the check box next to your ST and view usage will appear above
Click to expand...
Thank you so much. Missed 1 game, should be good from this weekend
 
***HELP***

I’ve got tickets for the game this afternoon but have changed my phone and it won’t let me access the app. It says to phone the club but I just get a message saying they're not open today…any ideas what I can do?
 
friendlytramp said:
***HELP***

I’ve got tickets for the game this afternoon but have changed my phone and it won’t let me access the app. It says to phone the club but I just get a message saying they're not open today…any ideas what I can do?
Click to expand...
Go to the ticket office they’ll sort it, a lot of people will be in the same boat so I’d probably get there in good time
 
For Lyon.
should be interesting :smirk:

IMPORTANT: Following instruction from local authorities in Lyon, all United supporters will be required to collect a wristband from Eurexpo Conference Centre and board official shuttle buses to and from Groupama stadium.

We appreciate and apologise for the significant inconvenience this will cause to some of your plans. Please be assured that the club has fought hard to reduce impact on travelling fans – which originally involved two collection points situated across the city centre. The below protocol has been forced upon us by local authorities and follows similar protocol in place for Frankfurt and Bucharest supporters at previous Europa League fixtures this season.

We must, however, relay the strong advice of the host country security and police forces and ask that you comply with their request.
  1. Supporters will receive a stadium wristband on presentation of their ticket at Eurexpo.
  2. Wristbands will be available for collection from 5pm until 8pm on match day.
  3. After receiving a wristband, United supporters are to take official supporter "Shuttle 1 Stadium" buses from Eurexpo directly to the Groupama stadium.
  4. Only supporters arriving via the official supporter "Shuttle 1 Stadium" bus will be granted access to the away fan section.
  5. Supporters will be required to show a wristband and match ticket to gain entry into the stadium.
FURTHER INFORMATION
  • Supporters will be transported to/from Eurexpo and Groupama Stadium both pre- and post-match.
  • The departure/return drop-off point for the shuttle buses is Eurexpo Conference Centre only.
  • Address: Eurexpo Visitors North – Boulevard de l'Europe, 69680 Chassieu or type "Entrée Visiteurs Nord" into Waze.
  • The first bus will depart at 5.50pm and the last bus will leave at 8pm.
  • The expected journey time to/from the stadium is 20 minutes.
  • Turnstiles will open when the first supporter bus arrives at the stadium.
  • Stadium beer bars will also be open for the arrival of the first bus for supporters to grab a drink and bite to eat pre-game.
  • Ticket checks and bag and body searches will be conducted by official security officers.
  • Once the buses have left, they will NOT return to collect fans that have arrived late to the departure point.
  • Post-match, we anticipate a hold-back of 60 minutes, after which United supporters will take shuttles buses back to Eurexpo.
  • Please head to the visitors' parking section of the stadium to board return coaches.
 
Genuinely who comes up with this crap and thinks it's a reasonable idea to drop people 15-20km out of town in the middle of the night?
 
Absolute joke of a system by Lyon/ French authorities . 30 min drive from city centre or 45 mins by train. I can see a lot just going over to watch it in a pub
 
It's gonna be impossible to get to the centre after the game. Last train is 12:40am apparently. Doubt we'd even be back for that time never mind 3000 people trying to get on.
 
Not to mention the heavy handed tactics we've seen from french authoritys against British before.

I'm half expecting the policia to turn away some fans regardless, even if they have followed the protocol above
 
Quick question, have any of you changed your phone mid season and had to get the ticket office to change the device your season ticket is locked to?
 
Has anyone collected their wristbands in Lyon yet? Do we need to bring ID or just show them the ticket?
 
There are a lot of United staff here to help with the ridiculous arrangements in place here so they could easily have done a ticket collection at the same time as the wristband collection.
 
You must log in or register to reply here.