I agree they should apologise for not cutting sooner. The Danish production team are a disgrace for having filmed it but the BBC could have chose not to show it quite easily.
It’s funny that you agree with both the fundamental issue of what went wrong, and the action they should take, yet somehow are highly critical of people who are “repeatedly moaning about it”.
The point of a complaint is not to get anyone sacked or boycott the channel. It also isn’t because people are not cognisant of how challenging the situation was and understand mistakes happen. It’s not about me and my sensitive feelings, as one ignorant poster said.
It’s to make sure it doesn’t happen again. It’s to ensure those who are responsible for these decisions are adequately trained to understand what is and isn’t acceptable. And it’s to ensure the channel takes appropriate responsibility and apologises for it. I also think it would help ensure that a protocol is in place for these situations (although one hopes they continue to be exceptionally rare).
I actually think the point someone raised about it being unfair on the studio crew just to cut back to them would have been unfair on them - but having said that, if they had done it sooner and no one watching had seen the extent of the issue (CPR, defibrillator, etc.) then it would have been significantly less stressful for the studio crew who themselves could have been spared viewing it. Maybe, maybe not. But a thought.
Whether it was an innocent mistake (which I think it was) or not, doesn’t mean one shouldn’t make a complaint. It’s not about getting someone in trouble, it’s about making sure it doesn’t happen again.