It was 8am for the first round.At what time do the next batch of home match tickets go on sale on Monday? Anyone know. Is it 8am usually?
At least the site is working for you. Mine's been on "0-30 mins waiting time" nearly an hour nowTen tickets... £560!
Ffs
Mate, all the big games were gone in the first half hour. I was speaking to someone at half 8 and there was only single tickets left for Wolves/Everton for example.At least the site is working for you. Mine's been on "0-30 mins waiting time" nearly an hour now
Exactly the same happened to me, got tickets for Palace, Brighton and Wolves but it crashed when I confirmed payment via my bank. I'm really hoping I did get them, it gives me hope that the same happened last time to you and you actually had the tickets.I think I got some for West Ham? Genuinely have no clue. It errored out after I confirmed my payment via my bank. No email confirmation yet, though. Did the same during the first release and I actually had the tickets so hoping for the same.
Does anyone know if ticket purchases can be cancelled/refunded?
Yes they'll be fine to do that.I think I got some for West Ham? Genuinely have no clue. It errored out after I confirmed my payment via my bank. No email confirmation yet, though. Did the same during the first release and I actually had the tickets so hoping for the same.
Does anyone know if ticket purchases can be cancelled/refunded?
Great! Thanks!Yes they'll be fine to do that.
Can confirm it worked for me again. Try to go into the 'Account history' page and see if the transaction is listed there. Mine was, even though I hadn't gotten a confirmation yet. Now the email finally came through.Exactly the same happened to me, got tickets for Palace, Brighton and Wolves but it crashed when I confirmed payment via my bank. I'm really hoping I did get them, it gives me hope that the same happened last time to you and you actually had the tickets.
Like you though, I received no email. Trying to speak to someone now but been on hold for 1hr. Now back in the queue to see what's left!
I think you can get a refund. I had a ticket for West Brom a couple of seasons ago which I couldn't attend, the club were happy to give me a refund.
Yeah they’re exactly the same.That was a nightmare. First logged on just before 8am, selected tickets for four matches, went to pay...kicked out. Have only just (11am!) been able to get back in...and the only tickets left available are for the Palace game. Cheers then. It’s like this every year. So poor.
Don’t suppose there’s any point me wondering up to the ticket office at the ground is there? I’m guessing if a match is sold out online they’re gonna be sold out at the ticket office in person too?
It's a joke. Archaic system.That was a nightmare. First logged on just before 8am, selected tickets for four matches, went to pay...kicked out. Have only just (11am!) been able to get back in...and the only tickets left available are for the Palace game. Cheers then. It’s like this every year. So poor.
Don’t suppose there’s any point me wondering up to the ticket office at the ground is there? I’m guessing if a match is sold out online they’re gonna be sold out at the ticket office in person too?
Ah, I thought so. Cheers for saving me a trip over there though.Yeah they’re exactly the same.
It really is. And there’s still no ticket resale/exchange in place for match-going fans, right?It's a joke. Archaic system.
Learnt last season that you can return any ticket for a full refund... did so for a game or two when I learnt I could not make it, in the week or so leading up to it.... very handy!It really is. And there’s still no ticket resale/exchange in place for match-going fans, right?
what an absolute joke AGAIN!!!
Selected my games, entered card details in, got to the final part of the process and the website throws up an error. now back in the queue having to wait 30-60 mins and probably when I get there the tickets will be gone or the website will crash again.
So I try to phone the club and they are not taking calls on ticket sales.
Good mind to ask for a membership refund at this rate, what a joke!
As others have said, really archaic system to experience. It was my first time today booking tickets. When I was executing transaction, money got deducted and I didn't get confirmation message (I tried for Southampton home). Not knowing what's happening, I booked for other match (Bournemouth home). Here too, I tried for 1 ticket each through my and my wife's membership and only got confirmation message for one ticket(mine), money got deducted for both transactions. Later on, I checked 'transaction history' under account and here I found 2 applications each for me and wife, both having a ticket each for Southampton and BournemouthExactly the same happened to me, got tickets for Palace, Brighton and Wolves but it crashed when I confirmed payment via my bank. I'm really hoping I did get them, it gives me hope that the same happened last time to you and you actually had the tickets.
Like you though, I received no email. Trying to speak to someone now but been on hold for 1hr. Now back in the queue to see what's left!
I think you can get a refund. I had a ticket for West Brom a couple of seasons ago which I couldn't attend, the club were happy to give me a refund.
What's the process for refund? I am from India and will be attending only one of the two matches I got ticket for. Southampton one I will be returning (2 tickets). One is in W3103 though and other W203.Learnt last season that you can return any ticket for a full refund... did so for a game or two when I learnt I could not make it, in the week or so leading up to it.... very handy!
Equally guess you could transfer to another member to
But no proper resales system.
I justed phoned the ticket line and said I could not attend, and they just processed a refund onto my card.What's the process for refund? I am from India and will be attending only one of the two matches I got ticket for. Southampton one I will be returning (2 tickets). One is in W3103 though and other W203.
OK, thanks. Any deadline before matchday this needs to be done?I justed phoned the ticket line and said I could not attend, and they just processed a refund onto my card.
Well they stopped the resale on Viagogo years ago, don't know why, I used to put my spares on there.It really is. And there’s still no ticket resale/exchange in place for match-going fans, right?
You become a silver ST holder after 3 years of holding a ST - you can then apply for awaysDoes anyone have an idea of the format for the colour tiers for season tickets?
I know the colour signifies how long someone has been a season ticket holder, I'm just unsure of the exact format. For example:
Red = 0-3/4 years?
Silver = 3/4+ years?
Gold = ?
Platinum = ?
I can't seem to find information around this.
I would love to start applying for away games, but I need to be a silver season ticket holder in order to do so.
Must also purchase all home cup games.You become a silver ST holder after 3 years of holding a ST - you can then apply for aways
Ok great, cheers.You become a silver ST holder after 3 years of holding a ST - you can then apply for aways
Really? That's a bit of a bummer!Must also purchase all home cup games.
Was going to apply but a Monday night in Wolverhampton would have caused too many issues with workJust got Wolves in the ballot on execs
Well done mate, nice start to season - nothing for me unfortunately so will hope for a call back.Just got Wolves in the ballot on execs