Just got a message saying "Brentford match tickets: We are aware you received your confirmation email with no tickets attached. We apologise for this and can confirm your tickets will be issued ahead of the game. Thanks" Guessing they're getting bombarded with calls about it then!
Was that from an email they’ve sent? My son’s not had anything.
I’ve had this response though
We are very sorry to hear that you have experienced some difficulties with your tickets.
We would like to offer our apologies for this, however, please do not worry, as we can easily resolve this for you.
We will arrange for this to be resent to you in due course, prior to the game.
If for any reason you do not receive this or you experience any additional difficulties, please text 0161 850 3969 and we will be in touch.