Access Denied Error

[ThehatchetMan]

Like the http 500 error another one which is cache related I believe.

When I go in to redcafe on regular account I just get access denied as soon as I load the Web page.

When done incognito and logging into same regular account it works and I have access.

Edit: I'm currently competing in a very important WW game so would appreciate this being treated as a P1 incident with 20 minute updates.

 

[horsechoker]

You've been banned

 

[crossy1686]

Whenever I use a new browser Red Cafe won't load for me, and then randomly does after multiple attempts.

 

[ThehatchetMan]

You've been banned

How do I appeal?

 

[Todd]

I'm having this problem as well in the past few days, only in Chrome. Any ideas?

 

[altodevil]

Looks like you're next

 

[RobinLFC]

I’m getting this Access Denied page when trying to access the Caf on desktop. No problems on mobile version.

How to solve this?

 

[rimaldo]

I’m getting this Access Denied page when trying to access the Caf on desktop. No problems on mobile version.

How to solve this?

it’s a wednesday. big screen only works on thursday nights for you now.

 

[Crackers]

it’s a wednesday. big screen only works on thursday nights for you now.

 

[RobinLFC]

I’m getting this Access Denied page when trying to access the Caf on desktop. No problems on mobile version.

How to solve this?

@Niall any idea? Still ongoing at the moment.

 

[Reapersoul20]

Have you tried clearing your cache? Is it the same for all browsers?

 

[RedSky]

@Schmiznurf is having problems accessing the Caf.

For some reason I can no longer access the site on both my laptop and tablet. On both it tells me error_connection_timed_out

He cleared his cache on his tablet and that caused the no access.

 

[Todd]

I posted about this problem a month ago, I tried clearing my cache and all that, to no avail, so I gave up and started using a different browser for this site.

Then, the other day I randomly tried on the original browser that hadn't been working, and everything was back to normal.

There seems to be no rhyme or reason to it.

 

[Schmiznurf]

@Schmiznurf is having problems accessing the Caf.



He cleared his cache on his tablet and that caused the no access.

I posted about this problem a month ago, I tried clearing my cache and all that, to no avail, so I gave up and started using a different browser for this site.

Then, the other day I randomly tried on the original browser that hadn't been working, and everything was back to normal.

There seems to be no rhyme or reason to it.

For some reason using Edge allows me access, which is weird because when the problem first appeared using Edge was the first thing I did and it didn't work. This problem seems so random, thanks @RedSky for bringing it up, wouldn't have tried Edge again without this.

 

[Agent Red]

I'm having this issue on mobile at the moment, desktop ok. No idea why.

 

[The Cat]

I had it the other day using Firefox. The solution for me was to go into the settings, locate the Red Cafe cookie and delete it. All good since.

 

[Drainy]

Weird, just had this on my tablet and my phone. After clearing the data on both my tablet won't let me sign back in and my phone had the same error again after 2 minutes

 

[P-Ro]

It happened to me half an hour ago and I had to reset my cookies. Just happened again 5 minutes ago. This is lame.

 

[Moston Red]

Hi. I wonder if you can help me? I keep getting an access denied error when logging onto the site, but when I clear my cache and change IP and can access again. Then a few minutes later I’m getting the same message.

I’m using the latest Safari release on my iOS devices if that assists with the troubleshooting.

 

[Carlsen19]

I’m getting the same when accessing direct through safari. If I follow a link via my gmail though it seems to be working absolutely fine. Cleared browsing history etc

 

[Salt Bailly]

Also getting this on Chrome and Duckduckgo on Android.

 

[Big Ben Foster]

This has been happening to me over and over recently. Chrome on two Android devices and Firefox on my Windows desktop. I use NordVPN on all my devices.

Resetting cookies fixes it but for obvious reasons I don't want to have to go through this step multiple times a day.

 

[christy87]

Yeah I getting this on chrome on android, kiwi browser is working though, I've tried clearing the history, it only worked for a few seconds.

 

[buchansleftleg]

Yes i just had it too. On chrome browser won't let me in with access denied. But i can log in in incognito mode.

Happpened just after i posted a comment in BBC thread....thought I had been banned for a moment! Or god forbid we actually had been sold finally

I'll try clearing history etc.

Edit: that seems to be working ok now

 

[Damien]

Thank you everyone for reporting. The more information the better with respect to browser, operating system (android, apple, pc, mac or whatnot), what were you doing at the time (browsing, posting in a particular thread etc). Sorry for any inconvenience.

 

[Heardy]

Same issue for me on my iPhone. I’ve cleared history etc but nothing - haven’t been able to get on for an hour.

Im able to login in on Private / Incognito mode.

 

[King Eric 7]

I have a problem too. I think I was browsing the BBC thread. I'm on Windows 11 Home using the Edge browser.

 

[Garethw]

Access denied via iPhone. Seems to be working on my iPad.

 

[Niall]

I’m looking into this but a fix is unlikely before tomorrow.

Sorry for the inconvenience

 

[Moston Red]

I’m looking into this but a fix is unlikely before tomorrow.

Sorry for the inconvenience

Thank you

 

[Plant0x84]

I have the same problem on iOS. Sporadically getting the access denied message when trying to open ANY page and only clearing cache/history sorts it out.

Happens at random but once it’s done it I can’t select any link into a thread or a different page.

 

[Drainy]

Clearing internet history has seemingly worked for me

 

[SalfordRed18]

Getting it nonstop tonight on chrome for android.

 

[P-Ro]

Yea, this site is just unusable for me currently. I've had to reset my cookies 5 times tonight. I'm going on strike. Android and happens on both Chrome and Firefox mobile browsers.

 

[ArjenIsM3]

Had the same problem on my Android phone using Chrome tonight. Fixed it (or so it seems) by clearing cookies.

Edit: Jinxed it. Problem's come back and I've had to clear cookies again to get back on the site.

 

[e.cantona]

Keep getting this last few hours. Android/chrome.

 

[Pickle85]

Yeah I'm getting this a lot now. Usually when I click into threads. Keep having to clear cookies and log in again but the issue recurs soon after.

 

[christy87]

It's happening on iPad now as well on cant get the site working on chrome, clear the cookies, log in and it crashes, it happens on safari as well, but clearing the history worked for the moment.

 

[CallyRed]

Android/chrome
Like others, I clear cookies/browsing data, seems to work temporarily.

 

[Berbasbullet]

Samesies