All ticket/travel information thread - 2024/25 edition - Ticket Purchasing FAQ in OP. Please read it and be careful purchasing tickets

DanNistelrooy said:
I'm pretty sure it's only Reselling back to the club that impacts eligibility for aways etc. Forwarding and donating are fine. I believe the attendance criteria is only applicable to the 19 league (15 out of 19) games but not totally sure on that one.

Just cross-checked this with the T&Cs and think the above is correct but still not 100% sure on the non-attendance part. https://tickets.manutd.com/screenloader.aspx?type=include&page=usercontent/documents/html/help.html
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Nice one thanks
 
Hi all

I have an issue with accessing my ticket.

When I go on the App, click on "My United" and then click on "My Tickets" it opens the internet browser to tickets.manutd.com.
I am logged in. This is actually my partners device, my ticket on my device is fine.

On the FAQ it says

HEN I CLICK ON "MY TICKETS" I AM REDIRECTED TO THE TICKETING WEBSITE​

Please contact Supporter Services who will be able to assist.

Bit worried it may be difficult to get hold of them tomorrow.

Anyone else have this issue?
 
smeemi9 said:
Hi all

I have an issue with accessing my ticket.

When I go on the App, click on "My United" and then click on "My Tickets" it opens the internet browser to tickets.manutd.com.
I am logged in. This is actually my partners device, my ticket on my device is fine.

On the FAQ it says

HEN I CLICK ON "MY TICKETS" I AM REDIRECTED TO THE TICKETING WEBSITE​

Please contact Supporter Services who will be able to assist.

Bit worried it may be difficult to get hold of them tomorrow.

Anyone else have this issue?
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You can only access the ticket on one phone, once you’ve accessed it, it is then locked to that phone.
So if you opened it on your phone, you can’t open it on your wifes mate.
 
Regulus Arcturus Black said:
You can only access the ticket on one phone, once you’ve accessed it, it is then locked to that phone.
So if you opened it on your phone, you can’t open it on your wifes mate.
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Sorry mate if I was unclear..
This is a separate ticket, I'm not trying to access the same ticket on two phones.
 
RonaldoVII said:
If you're opted in for the League Cup and just don't attend, is there any negative impact going forwards? I'm likely to be on holiday for the LC 3rd round and would miss the game if we're at home.

Also, would forwarding the ticket on or donating it have any negative effect?
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No negative impacts. Only putting it on the resale platform for cup games (that didn’t sell) had an issue last year
 
Can’t access my ticket even though it was showing as downloaded to device yesterday saying unauthorised, I don’t have the United app on any other devices, this is gonna be a disaster.

Update just decided to start working by doing absolutely nothing.
 
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Looking for a pair for tonight if possible, both members. Cheers in advance.
 
Having an issue. I’ve forwarded my tickets to my friend and his wife. He bought a forwarding membership.

So he goes through the app and hits tickets and it forwards to the website. So the ticket isn’t on the app.

When he logs into the website the ticket is there. Any help would be great. Think he may just go to United early and get a paper ticket or something. What a faff!
 
smeemi9 said:
Hi all

I have an issue with accessing my ticket.

When I go on the App, click on "My United" and then click on "My Tickets" it opens the internet browser to tickets.manutd.com.
I am logged in. This is actually my partners device, my ticket on my device is fine.

On the FAQ it says

HEN I CLICK ON "MY TICKETS" I AM REDIRECTED TO THE TICKETING WEBSITE​

Please contact Supporter Services who will be able to assist.

Bit worried it may be difficult to get hold of them tomorrow.

Anyone else have this issue?
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Yes my mate has this issue!
 
Very long shots, but if anyone has a ticket going for the Liverpool and Spurs games at Old Trafford, I'm looking for one for each game. Thank you!
 
Andy_Cole said:
Having an issue. I’ve forwarded my tickets to my friend and his wife. He bought a forwarding membership.

So he goes through the app and hits tickets and it forwards to the website. So the ticket isn’t on the app.

When he logs into the website the ticket is there. Any help would be great. Think he may just go to United early and get a paper ticket or something. What a faff!
Click to expand...

Is he on latest version of the app?

I'm sure it's going to be an absolute mess tonight with the new system
 
Andy_Cole said:
Having an issue. I’ve forwarded my tickets to my friend and his wife. He bought a forwarding membership.

So he goes through the app and hits tickets and it forwards to the website. So the ticket isn’t on the app.

When he logs into the website the ticket is there. Any help would be great. Think he may just go to United early and get a paper ticket or something. What a faff!
Click to expand...

I forwarded my brothers season ticket to my mate who has a £20 forwarding membership, he has received the email within a few minutes with the normal e-ticket which you just need to add to your wallet.

You can screenshot / sell that to whoever you want... this whole system is flawed.
 
Anyone have any spares for Brentford (H)?

Looking for an adult and child (both members).

Cheers all!
 
Hi all,

Looking for a single ticket for the below matches if anyone has one available please? Have full membership.

Leicester City 9th November
Nottingham Forest 7th December
Brighton 18th January
Ipswich 26th February

Thanks in advance
 
Anyone else been randomly blocked from accessing the ticket site? Not sure what could be causing it.

I'm definitely not using bots, or else I might have actually been able to snag a ticket the last 2 years. Cleared cookies, turned off adblock, refreshed the page - done everything I can think of.
 
Need 4 tickets for Spurs on 29th September. All are members.

I know tickets may open up tomorrow so if anyone can purchase and forward, please help me out.
 
Completely missed the alert for this ticket release. 122k in the queue - may as well not bother.... but still will
 
It’s been a while since I have been a member (it’s how I used to get all my tickets) but because I travel so much for work I stopped but looking to get back into it. I have got my young Nephew mad about United now and want to take him to some games, It too late to join him up to a membership and get tickets? I know they started selling them in big clumps.
 
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