@Berbasbullet what did you give for a reason?
Gaming PlayStation 5
- Thread starter ArmandTamzarian
- Start date
Don’t worry mate. It’s a great console regardless of whether it makes noise
You're right, it is a great console.
Finally managed to order the Pulse 3D off Gamestop. Not sure how much I'll even use them but.. well.. I mean.. they match the colour of the other things and it completes the set so.. yay?
Just filled out and sent the refund form. Not holding my breath on this one!
Sony emailed me back and said it’s a no go, as I bought it over two weeks ago (literally purchased it 15/16 days ago).
Yep, that's what I think is going to happen to me. You have 14 days, and I bought it 15 days ago!
What a kick in the balls
Yep! I’ve replied to the email complaining but don’t see any positive outcomeYep, that's what I think is going to happen to me. You have 14 days, and I bought it 15 days ago!
What a kick in the balls
Great month for ps plus, will download both Control and Destruction Allstars
Received the same e-mail and found the timing weird too. My annual subscription doesn’t get debited till October.
It's a matter of legislation eBay and PayPal offer you buyer protection because it's covered under consumer laws etc. The moment any seller requires you to go to WhatsApp or some external communication app and facilitate a transaction exchange it's 100% fraud. The only option I can think of for you to do is perhaps do a chargeback via your bank account.
Same however the noise completely goes when no disk is in the drive.
Can't believe it mate, ordered it yesterday and it dispatched earlier today! Should have it by Friday! Excited is an understatement!!
Seems like they are Very on it... sorry awful
The missus tried with her bank over the phone they said contact PayPal, they said contact xoom, they said too late mate. I've given up and chalked it to experience.
I'm just pissed it's still up on ebay potentially scamming others.
Don’t give up like that. Your bank will always say contact PayPal, when it’s a PayPal transaction.Tell your bank you have contacted them and they are not listening.
Unless it was a direct bank transfer you can chargeback just be persistent. If it's a direct bank transfer you are screwed
Ask her to contact her bank's complaints team and they should be more helpful.
What is charge back and is that something we can try with her bank, natwest
Chargeback is where they reclaim the funds spent on card, if the transaction was a debit/credit card then you can ask your bank to do a chargeback to reclaim the funds.
Did you get a response? I’ve replied directly to their email begging
Yeah, mate. No diceDid you get a response? I’ve replied directly to their email begging
They said because their cancellation policy is 14 days and I purchased it 15 days ago they can't help. One fecking day!
Let me know how that email turns out. I May have to try something similar myself
God damn itYeah, mate. No dice
They said because their cancellation policy is 14 days and I purchased it 15 days ago they can't help. One fecking day!
Let me know how that email turns out. I May have to try something similar myself
I replied twice as they ignored me, I’m not sure pressing the reply button emails them directly or not though? It hasn’t bounced back.God damn it
They're not going to change their mind. They have their policy and they're not going to deviate from that. I think it's a bit harsh only being one day over, and also not even downloading the game. But that's their rules, I guess. They're not exactly known for their consumer-friendly, refund policies. I'm just glad I didn't pay full price for it. £37 quid full price, I think.
So that's something to comfort me
This fecking game better be good!
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Damn. Not too long a delay I guess.
Excited for this, guess after Cyberpunk everyone will be more cautious than ever.
They have escalated my second complaint to a specialist teamThey're not going to change their mind. They have their policy and they're not going to deviate from that. I think it's a bit harsh only being one day over, and also not even downloading the game. But that's their rules, I guess. They're not exactly known for their consumer-friendly, refund policies. I'm just glad I didn't pay full price for it. £37 quid full price, I think.
So that's something to comfort me
This fecking game better be good!
And I bet that "specialist team" will return with the same message!They have escalated my second complaint to a specialist team
Saying that, let me know if you have any joy!
I may have to have mine referred to this specialist team
Oh yeah i proper expect the same result, I’m just enjoying having a moanAnd I bet that "specialist team" will return with the same message!
Saying that, let me know if you have any joy!
I may have to have mine referred to this specialist team
Had analogue stick drift earlier, a reset fixed it but.... Kinda nervous.
Ole ole oleeeeee ole oleeeeeAnd I bet that "specialist team" will return with the same message!
Saying that, let me know if you have any joy!
I may have to have mine referred to this specialist team
Guess who got a refund!!!
Escalate it!!! Escalate it now! Go on Sony you legends.
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Threaten to close your account and take your business elsewhere. Ask them to put a tracer on the funds and do a recall
Oh shit
So what did you do exactly?
Reply to the email you had?
Edit: Also, how many days was it between you buying the game and then asking for a refund?
Two weeks and one day.Oh shit
So what did you do exactly?
Reply to the email you had?
Edit: Also, how many days was it between you buying the game and then asking for a refund?
I pressed reply to the email and just said I am highly disappointed, I haven’t even downloaded the game and it only falls one day outside the window, any chance you can make an exception? I am a loyal Sony customer and would expect better treatment and have come away disappointed.
They said it’d be raised to a specialist team and then a couple days later I got the email saying they’ve credited me the money back.
Same amount of days as me then. I'll give it a go.
Excellent! To be fair to them they’re legends for doing that when it fell outside the Ts and Cs.
Got mine today. Loving it so far.
Bought Spider-Man/MM last night @Bojan11. Will get to it after Death Stranding. Loaded it up to do some swinging and it’s a lot of fun.