Please take note of some important changes and reminders regarding our 2016/17 away games:
• Domestic away game applications are accepted from Executive Club Members, Silver, Gold and Platinum level Season Ticket holders (subject to payment for all home cup matches) and Official Members with accessible seating requirements.
• Executive Club Members are required to provide details of supporters using tickets for away games, within 48 hours of the ballot, as we need to be able to identify the end-users of away match tickets to ensure that the below checks can be undertaken. In the event this information is not provided, tickets for the game will be cancelled and reallocated.
• To ensure the fairest distribution of tickets, the Club will no longer permit a single payment card to be used on more than one away game application. Applications detected to have used the same payment card will automatically be made unsuccessful before each ballot is processed. To allow families to continue to apply together, we will increase the number of tickets per application from 4 to 6.
• If an away match ticket is transferred or found in the possession of another supporter, the Club will discontinue your ability to apply for away games. If a ticket is resold to another supporter your facilities will be cancelled without refund, and you will be banned from buying tickets and attending matches for a period of three years.
• Please remember that Away match tickets are non-transferable (passing to friends or family at face value, or free of charge is not permitted)
. All tickets ticket must be used by the registered holder. If you apply for an away game and unable to attend, please contact us to cancel and receive a refund for your match ticket, at least 24 hours before the game is due to be played.
• We will conduct match ticket validations at selected away grounds. Any supporter required to collect their match ticket, must collect in person at the nominated stadium, with photographic identification. Please do not apply for a game unless you are able to collect your ticket.
• Any supporters who cancel a ticket once they have been asked to collect will be required to collect their ticket for every subsequent game where they are successful in a ballot.
• Any supporters who are asked to collect, do not cancel, and then do not collect, will lose their right to apply for domestic away games for a minimum of 12 months.
http://www.manutd.com/en/Tickets-An...And-Hospitality-News/2015/Jul/Away-Games.aspx