Billy Blaggs
Flacco of the Blaggs tribe
That's Bullshit though. The guy was a Dr. There was no immediate response team that needed to be somewhere.I'm sure there are conditions set in the fine print that speak to this.
That's Bullshit though. The guy was a Dr. There was no immediate response team that needed to be somewhere.I'm sure there are conditions set in the fine print that speak to this.
From what I saw it was United employees going to a corporate meeting. After asking numerous times no one did so they did a computer generic search and he held his seat because he had patients he had to see. That's what I've read.It's confusing cos a report says got on the same flight which departed 2 hours late.
So, did someone else give up their seat or did the United personnel give up a seat? I demand answers!
I agree. As I said earlier. If they want to use this practice, start at a 100 and increase 100 at a time until there are sufficient seats. Simple.Agreed but you should be highly compensated unless you're a volunteer.
I'd agree if the passenger was being unruly and it was his fault that he was being bounced. In this case we have a paying customer who was being forced off against his will because the airline's policy backfired. Hopefully he has a great lawyer.
I think you should be able to sell your seat and they have to double your fair and a free night and $1000 cash. If you're going intentional for a week a next day flight could cost you a night in a room. A family members time and ruining your timetable.I agree. As I said earlier. If they want to use this practice, start at a 100 and increase 100 at a time until there are sufficient seats. Simple.
That's what is usually done. If a passenger has to be off-loaded, they are sponsored by the airline for whatever duration he has to wait for the next flight. In the cases of International flights, the airline would book a hotel for them and pay for everything else, meals, transport, etc till they are stuck at the same place. Obviously, the airline doesn't want this situation either and in 99.9999% cases it doesn't happen, but in peak times especially something like this can happen and the passengers need to understand the situation. On the odd case where the passenger asked to disembark has to take the flight really urgently the situation becomes tricky and such a overblown argument isn't unheard of. At that point there's nothing anyone can do.As others have said, the only fair way is to make financial offers that some people feel are worth their inconvenience.
Yep. Whoever was looking over that flight (the United Staff) would have had to handle the situation and they usually have the freedom to offer good compensation to quickly curb such a situation but a lot of times these staff people can be equally stubborn for whatever reason. Can't say they did a good job in this case.@Moby, thanks for your informative response. I think the airline will now be regretting not offering a really big inducement to encourage people to get off the plane, as I know this will have cost them an absolute fortune in money and loss of reputation.
You seem to be very well informed mate.That's what is usually done. If a passenger has to be off-loaded, they are sponsored by the airline for whatever duration he has to wait for the next flight. In the cases of International flights, the airline would book a hotel for them and pay for everything else, meals, transport, etc till they are stuck at the same place. Obviously, the airline doesn't want this situation either and in 99.9999% cases it doesn't happen, but in peak times especially something like this can happen and the passengers need to understand the situation. On the odd case where the passenger asked to disembark has to take the flight really urgently the situation becomes tricky and such a overblown argument isn't unheard of. At that point there's nothing anyone can do.
This is just one instance, as bt said above, the captain of the flight can ask (and by that I mean tell) any passenger to get off his plane at any time whatsoever and there is nothing in your ticket booking that would stop him (or the security personnel that would follow as we saw). What this incident should be used for is perhaps educating people further about aviation rules and what they can expect in such a rare situation and what all rights an air ticket reservation provides them, a guarantee of a seat on the plane is not one of them, even if most people travel their whole lives regularly without ever facing this situation.
It doesn't help that most people when asked to offload would pretend to have an urgent circumstances which is why airline professionals don't usually listen to someone who tries to explain them. The best thing if a passenger really has to reach somewhere (no, even the most important 'business meeting' doesn't qualify for that, has to be emergency circumstance) and has a proof for the same, he should ask a fellow passenger to volunteer with the airline providing them compensation. In this video itself the entire flight is busy shooting a man getting dragged off and not one of them volunteered to resolve the situation thee, when obviously many of them wouldn't have an issue travelling the next day with the airline paying for everything they have to pay for during the delay. It's why you cannot really get the entire situation just by looking at a few second without knowing what happened before that, they must have tried everything before they had to call the security and literally drag him out. Though in situations like off-loading things often escalate but the result is always the same, I'm talking more generally having spent years witnessing such situations.
You seem to be very well informed mate.
Are you a plane?
You have plainly never flown South African Airways.That's what is usually done. If a passenger has to be off-loaded, they are sponsored by the airline for whatever duration he has to wait for the next flight. In the cases of International flights, the airline would book a hotel for them and pay for everything else, meals, transport, etc till they are stuck at the same place. Obviously, the airline doesn't want this situation either and in 99.9999% cases it doesn't happen, but in peak times especially something like this can happen and the passengers need to understand the situation. On the odd case where the passenger asked to disembark has to take the flight really urgently the situation becomes tricky and such a overblown argument isn't unheard
That's the normal procedure, if there's an off-loading it usually happens at the gate.We were refused entry at the gate despite being in plenty of time for the flight and having valid boarding passes because they let too many people onto the plane.
5 is what happened to me too, with KLM. Maybe it's quite common.T But yeah that kind of chaotic situation should absolutely not happen, having 5 more passengers is a failure in terms of booking estimates in the first place, those many off-loadings would only happen if they have completely fecked up from the start.
Worst poem ever.I got bumped by ethiad once...
Limmo to a five star hotel
Suite at said hotel
Meals included
Limmo back to the airport
Upgraded to first
And around £500
But of course it depends if you can be flexible
Worst poem ever.
They guy's a doctor, not john matrixThis did crack me up for some reason. Unless he's suffered a severe blow to the head why's he acting like that, as a doctor
The max compensation in this case was $1300. Kind of weird that they stopped at $800 and felt forced to throw someone out. A $500 difference is a big one and someone would've probably taken that, eventually.According to Reddit (so take with a pinch of salt), they offered $400, then $800, but no one accepted. Then they brought on a 'computer' to select at 'random' (there were suggestions that it was done by cheapest ticket because it requires less compensation).
If they'd used common sense and common courtesy instead of being penny pinching arseholes then they wouldn't be out so much money from the inevitable lawsuit and people now avoiding their airline. Apparently one company spent over a million on United flights per year, and this tipped them over the edge to stop booking with them after a number of other things (again Reddit, so meh).
Worst poem ever.
Money grubbing whore (just like the airlines)
We're they UA security or Air Marshalls?Hopefully the brutes that think recklessly assaulting people on an aircraft is acceptable use of force lose their jobs and suffer badly.
My point is he doesn't seem very calm and professional - two traits you'd associate with doctors. Obviously it's a traumatic experience for the guy but acting like that is a bit melodramatic. It's terrible practice resorting to forcibly removing someone from a plane but he looks completely deranged in that second video. I'd be pissed off but I wouldn't get back on and run around repeating "I need to get home".They guy's a doctor, not john matrix
Comparing his reaction to your hypothetical reaction, and trying to rationalise it with how doctors 'should' act is just victim blaming.My point is he doesn't seem very calm and professional - two traits you'd associate with doctors. Obviously it's a traumatic experience for the guy but acting like that is a bit melodramatic. It's terrible practice resorting to forcibly removing someone from a plane but he looks completely deranged in that second video. I'd be pissed off but I wouldn't get back on and run around repeating "I need to get home".
feck knows how he got back on anyway. This company seems an utter shambles, even when they do forcibly remove a harmless bloke they can't even keep him off
He's 69 years old and probably never experienced anything remotely like this in his life. Being calm and professional in your working capacity is totally different to a crazy situation like this.My point is he doesn't seem very calm and professional - two traits you'd associate with doctors. Obviously it's a traumatic experience for the guy but acting like that is a bit melodramatic. It's terrible practice resorting to forcibly removing someone from a plane but he looks completely deranged in that second video. I'd be pissed off but I wouldn't get back on and run around repeating "I need to get home".
feck knows how he got back on anyway. This company seems an utter shambles, even when they do forcibly remove a harmless bloke they can't even keep him off
I just thought the second video was a bit weird. Doesn't seem like an appropriate reaction at all.Comparing his reaction to your hypothetical reaction, and trying to rationalise it with how doctors 'should' act is just victim blaming.
How he acted has precisely nothing to do with this situation.
Hard to so exactly because he's just a doctors and not some combat proven personnel.My point is he doesn't seem very calm and professional - two traits you'd associate with doctors. Obviously it's a traumatic experience for the guy but acting like that is a bit melodramatic. It's terrible practice resorting to forcibly removing someone from a plane but he looks completely deranged in that second video. I'd be pissed off but I wouldn't get back on and run around repeating "I need to get home".
feck knows how he got back on anyway. This company seems an utter shambles, even when they do forcibly remove a harmless bloke they can't even keep him off
It was weird but concussed people often act in an erratic fashion. Whether he had concussion is unclear but he obviously took a blow to the head of some sort.I just thought the second video was a bit weird. Doesn't seem like an appropriate reaction at all.
It wasn't authorised by anyone. They came to the realistion that they had fecked up when people started fighting over seats, panicked and shut the gate. We knew nearly 40 people on the flight (our connection from Cape Town was later due to another SAA feck up). We arrived at the gate 45mins ahead with boarding passes in hand with the minimum 30 mins before departure (the flight was also an hour late taking off so we were there 1 hr 45 mins before actual takeoff). We would have been there even earlier except the public announcement system was totally down and the departures board was dead. SAA sent us to the wrong departure gate which we only discovered when the board was eventually turned on again. Our seats were in the middle of nearly 40 people we knew and 2 people (3 including me) had the same boarding pass. So this wasn't a case of overbooking, it was a sheer an utter feck up by SAA. Worst airline in the world IMO. SA is great but never fly SAA if you have a choice. Filthy old 747s at best and meh service from disinterested (at best) staff.That's the normal procedure, if there's an off-loading it usually happens at the gate.
For the rest of it, that is obviously absolutely disgraceful and something that would be great if pointed out in the public domain, I'm not really surprised to hear that, complete lack of organisation such as that happens a lot more than it should especially in smaller airlines, but even in the most prominent ones. You were really unfortunate there to have been on wrong end of that situation. The problem in off-loading cases usually is that it's the captain who authorizes that, obviously and after that there's no way you can do anything at that point, unless you convince the pilot to let you back. He has the final say. But yeah that kind of chaotic situation should absolutely not happen, having 5 more passengers is a failure in terms of booking estimates in the first place, those many off-loadings would only happen if they have completely fecked up from the start. They wouldn't bother replying, btw, and that is the sort of cuntishness most airlines show in such situations which is actually a problem that should be brought up a lot more. Even in the simplest cases like loss of luggage they'd give you a hard time getting any sort of co-operation when it's bad enough for someone to face that in a foreign country. A lot depends on the location where you find yourself in such a situation and how good the infrastructure and support system of that country is in the first place, there would never be a universal global standard.