On a more general point, there have been loads of Karen videos doing the rounds recently. In at least one of the videos posted on the caf, the ranting woman was CLEARLY in the grips of a psychotic illness, expressing paranoid delusions. Public shaming of people who are mentally ill is not cool at all.
Its a interesting point actually. I was racially abused in ASDA by somebody who I could clearly tell was in the midst of a psychiatric illness, with a noticeable pressure of speech mainly. Chose not to escalate/report it.
I've worked in a secure psychatric ward with forensic psych and remember somebody who was psychiatrically unwell for whom I later gave a police statement to as suffered a severe forearm burn (due to the patient throwing a cup of mixed boiling hot water with sugar - the combination of which in prison circles is known as "naplam" due to its ability to cause severe burns) and that I did after encouragement from my consultant because you could have concurrent mental illness and still be legally liable as long as you can differentiate right from wrong and a lot of these guys who apologise later on can tell what they did was wrong.
Its difficult for lay public to differentiate between a temper tantrum and general karen-like unpleasantness towards shop workers or members of the public vs somebody who's mentally unwell. Online twitteratis feel more compelled to "shame" online those who they feel its warranted but I do thing the online shame often results in punishment not fitting the crime.
This lady though I think wanted a man to feel like his life was in danger. She knew what she was doing. I don't feel a lot of sympathy for her, if at all.
I don't know how people can look at those having temper trantrums and losing their shit and not feel sorry for those people and their first instincts are lets shame this person online and ruin their life as a default.